Our customers trust us to maintain their buildings
The wellbeing, safety and security of our customers is at the heart of our business. From emergency plumbing issues to complex engineering fire safety installations, our highly experienced team of installers, engineers and consultants are on-hand to help businesses and homes throughout the home counties and beyond. We combine exceptional knowledge with a skilled and trusted workforce, using the latest technology to ensure minimal service disruption, whilst providing unrivalled peace of mind.Read more
Heating & Ventilation
We offer a responsive expert heating and ventilation service, when you need it most. From emergencies or system problem diagnosis to ongoing maintenance, our approach is to take control of your systems, ensuring your heating and ventilation systems work effectively and efficiently. This is important in delivering optimal wellbeing, tenant…
Offering a full range of electrical services, we are one of the most trusted providers of electrical support services in our area. If you are looking to refurbish, expand your operations, upgrade your systems or give your system a one-off health check, our specialist electrical team is on hand to…
Our plumbing team offer expertise, reliability and responsiveness when you need it most. Whether it is an unforeseen emergency or preventative maintenance across single or multiple sites. Our approach is to ensure your plumbing systems run effectively and efficiently, ensuring the wellbeing, safety of tenants and safeguarding of your property….
Controlling the temperature and ambience of a commercial or residential property is important to tenant wellbeing and comfort. Orion can survey your property and recommend a system that is perfect for your requirements. We only install and maintain systems from specialist leading manufacturers of high quality air conditioning systems. Air…
Ensuring your water supply is safe, and appliances, taps, showers and storage provisions are well maintained, is essential. In partnership with Legionella testing experts, our team control the risk of exposure of Legionella on commercial and residential properties. Our programme will assess, test, treat (where required), manage and report on…
Are there recurring issues that you are finding hard to resolve? Specialist building works, unforeseen challenges or perhaps expertise beyond a standard contractual agreement? These situations can often require a practical, quick-thinking action plan. Orion offers a bespoke consultancy service to help customers solve these types of issues. Our industry…
Case StudiesView All
After a significant change in Orion over the last couple of years, due to the expansion of their client base and Orion team, Orion needed a new place to call home.
As the nation came out of the first lockdown, it was clear to us that...
As the UK went into the first lockdown, Orion engineers were in the middle of...
Orion BES have always provided an excellent and good value for money service and have been very client focused, always acting with our best interests in mind within the true spirit of partnering. As part of the contract Key Performance Indicators, we complete and provide to them monthly, a ‘Client Satisfaction Survey’ comprising six key elements. Month on month, these scores are always excellent and truly reflect the range and quality of the service being delivered to Council, our tenants and Leaseholders.John Quinn M&E Project Surveyor, Dacorum Borough Council
Orion BES has contracted to Stevenage B Council for the past five years, during this time the service we have received has been exemplary, we have not received a single complaint, have remained compliant at all times, have not failed a single audit, have not disputed an invoice or questioned a variation request. The standard of work has been such that the overall condition of our plant rooms has improved during the time they have held the contract. If all contractors delivered to this standard, I would be un-employed.Dennis Panter M&E Compliance Manager, Stevenage Borough Council
Following your company’s performance over the past three years. Whilst carrying out the Service and Maintenance of the Civic Centres M&E Equipment. We wish to extend the contract for a following two years, as stated in the original contract.Barry Dodson Building Facilities Officer, St Albans Council
Orion have worked with Thrive for the past 10 years on our commercial stock and have proved to be reliable, efficient and effective in this work.
January 2021Daphne Raitt Compliance and Assurance Lead, Thrive Homes
I would like to say that since I have started at Stevenage Borough Council, I have found that Orion to be a very professional company and also very helpful. When dealing with Orion nothing seems to be a trouble to them and they go that extra mile to help us and our residents.
January 2021Alan Martin GAS Manager, Stevenage Borough Council
I would like to give extremely positive feedback to Orion Team Scarlett,Ana,Stephen and Remi were wonderful assistance for us, for our Academy, very knowledgeable, their customer service deserves top marks and all the issues raised by us were fixed very quickly and well. We do rate them very highly and we are looking forward to work with them in the futurePawel Szpinek Senior Team Leader, The City of London Academy
We receive a first-class professional service from the Orion team and have done so for many years now.
I can always rely on the team to schedule appointments promptly and the engineers to get the job done quickly and efficiently – from a leaking air con unit or a faulty radiator, to the maintenance and certification of our heating system; and more recently ensuring our water management was safe and compliant during the COVID-19 lockdown.
Always a pleasure to do business with.Janis Boyd, Quanta
Orion have been working in Partnership with Mulalley on our communal heating Schemes for the past two years on a programme to upgrade 15 sheltered schemes, works continue to be completed to Mullaly’s and our client Stevenage Borough Councils standards and to date 9 Schemes have been completed and signed off.Matt Oakley Contract Manager, Mulalley
Orion have been working on our corporate properties such as community centres, pavilions and large office buildings for over a year now. They carry out all of our gas servicing and repairs, alongside the various water hygiene servicing requirements. Orion are one of our trusted and reliable contractors – we have found the service received from them to be excellent. Orion are a pleasure to be working with – both the engineers out on sites and the team in the office are looking after our best interests. They work pro-actively to provide quotes for repairs and are always available to discuss any issues that may arise. The Opuz water hygiene system is an invaluable tool for monitoring our assets.Mary Austin Assistant Facilities Manager, Stevenage Borough Council