With an excellent industry reputation, gained over twenty years, Orion lead the way in the delivery of building engineering and support services. Our aim is to improve the safety and well-being of the customers we serve and ensure the efficiency and reliability of the buildings we maintain through exceptional service, knowledge and expertise.

Our experienced and approachable management team work alongside our skilled and qualified engineers to ensure that all of our projects are delivered to the highest standards of completion. By clearly understanding the needs of our customers, we create cost efficient, well planned and effectively delivered solutions. The amount of recommendations and long term customers is proof of the quality, honesty and approachability we bring to each and every project.

Meet the Team


Simon Heller, CEO

As the CEO of Orion, Simon’s ethos is centred on the Latin phrase ‘Nil Sine Labore’ translated as ‘Nothing without labour’.

Simon founded Orion in 1998, originally specialising in commercial and domestic heating and began trading in 1999. Due to client demand and an excellent reputation, Orion expanded its services to include air conditioning, plumbing, electrical and water hygiene. As a result of the expansion, Orion’s name changed from Orion Heating Services to Orion Building Engineering Services in 2012.

Scarlett Cruger, Director of Operations

Scarlett Cruger joined Orion Building Engineering Services Ltd in 2018. She oversees all business operations, including management of the Orion team and all projects. Scarlett has international experience within the business management industry and works alongside the CEO to ensure the highest level of efficiency is achieved within the Orion organisation.

Joanna Wnorowska – Office Manager

Joanna Wnorowska, Office Manager

Joanna joined Orion Building Engineering services as an Office Manager. She oversees all administration, including HR and finance operations and provides day-to-day support to the Directors and Orion team.

Over the last five years, Joanna worked as Operation Manager, which involved strategically leading the planning, directing and coordinating all business operations. Her work experience includes innovation in many areas, including strategies for more effective teamwork. She is also fluent in Polish.

Stephen Dean, Engineering Manager

With over 40 years of experience, Stephen began his career at British GAS in 1977. He then completed an apprenticeship where he continued as a GAS service engineer until 1988. Stephen also trained as a commercial gas and oil combustion engineer at planned maintenance engineering. Prior to joining us at Orion in 2015, Stephen worked at Carillion Engineering Maintenance Services and Maracom Limited. As an Engineering Manager, his duties include day-to-day reactive maintenance programmers, offering technical support, managing and supervising other engineers.

Graham Jordan – Contract Coordinator

Graham Jordan, Contract Coordinator

Graham joined Orion Building Engineering services as a Contract Coordinator. He is responsible for the effective and efficient running of the Contract Department.

Prior to joining Orion, Graham worked within several different industries in finance and administration roles and has 25 years of experience.

Gaynor Smith, Finance Accounts Assistant

Gaynor has been working at Orion for 4 years as an Accounts Assistant. After raising her family, Gaynor achieved her ATT qualification. She has over 20 years of experience working in various accounting roles; ranging from general practice to large corporate companies. As an Accounts Assistant at Orion, Gaynor is in charge of all aspects of the financial procedures and clerical tasks. Gaynor’s motto in life has always been “Happy to help”.

Prashanthi Sriramulu, Compliance Coordinator

Prashanthi coordinates compliance programmes, planning and provides day to day office support for the water hygiene technician team. Prashanthi also maintains the water hygiene compliance portal and is involved in the quality control document process where she processes reports ensuring they are complying to the L8 legislation. Prashanthi has an bachelor degree of science in visual communication and graduated from LMU Munich Germany. She is also fluent in French.

Nicola Dornan, Office Administrator

Nicola is a motivated individual who operates with integrity. As Office Administrator Nicola’s duties include, gas service compliance, reactive maintenance, arranging schedules for the gas service team and the day-to-day office duties. Prior to joining Orion, Nicola has 20 years’ experience in customer services and sales.

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