Service Detail

Our commitment to service goes beyond seeing a friendly face during installation, maintenance or a consultation. All work is recorded on an HSE approved system to ensure integrity, transparency throughout the audit trail.

  • Installation
  • Repair
  • Maintenance
  • Consulting

Expert installation of high quality products and systems


We install only the most robust systems from industry leading brands because we understand that our workmanship is only as good as the products we supply. Therefore all of our recommended systems have been thoroughly researched and tested, so you have peace of mind, that our highly qualified experts are installing the best solution for you.

A safe pair of hands to resolve your issues

Should you wish, we can assist with emergency repairs and ad-hoc specialist repairs outside of a contract. Our experts can be onsite to repair and rectify an issue quickly and for those with a Building Management System (BMS) our team can often remotely identify an issue and deal with it before your tenants encounters a problem.

For more complex repairs we can implement a short term fix with more disruptive, large-scale repairs resolved out of hours or quieter periods, to minimise disruption and downtime.

Providing complete peace of mind 24/7

A maintenance programme is the most effective way of ensuring your building operates effectively and efficiently. Our maintenance plans are built around your needs, with our expert advice to ensuring a robust and effective service. All of our repair work, checks and maintenance is logged on a HSE recognised system to ensure a full audit trail. Our maintenance programmes can also include emergency repair call-outs within an agreed timeframe, water-testing to minimise Legionella risk and fire safety checks in addition to our standard maintenance services.

Professional advice you can trust

Some scenarios can require expertise and solutions beyond existing product knowledge. Our consulting team provide advice and solutions for energy efficiency challenges, systems support, new developments, extensions and special projects ranging as wide as fire safety to Legionella outbreaks. We listen, respond and resolve complex challenges with easy to understand solutions implemented efficiently and with the minimum of disruption.

Related case study

Managed Elderly Persons' Dwellings

Identifying and Managing a Legionella Outbreak

  • Installation of sprinkler system
  • Ongoing maintenance programme for plumbing, BMS and fire system do
  • Water treatment and Legionella testing programme do
View Case Study

Accreditations

Orion are proud to be industry accredited by the following organisations and regulatory bodies.

Take a look at some of our other services