Competitive salary/please contact the office for more information

Full-time, Permanent

Head Office – Hemel Hempstead, Hertfordshire.

We are looking to recruit an operations administrator to work within our water hygiene department. 

As an Operations Administrator your duties will include;

  • Processing new contracts, chasing customers for missing information as required
  • Ensuring contract documentation is obtained and file is compliant
  • Planning workload and schedules to meet completion date deadlines
  • Supporting the water hygiene technician team on a day-to-day basis 
  • Coordinating water hygiene services 
  • Receiving all notifications of changes from the external customer and ensuring all internal systems are consistently amended
  • Processing contracts using an internal database system
  • Liaising with external customers regarding status of contracts
  • Answering telephone calls from customers with problems, queries and potential complaints
  • Producing update reports for internal management

Operations Administrator – Skills & Experience Required

  • Confident user of MS Office particularly MS Excel
  • Keen to learn and develop within an administrative role
  • High level of accuracy and attention to detail
  • Good customer service skills
  • Confident working as part of a busy and fast paced team

Operations Administrator Benefits Offered

  • Career development and training provided 
  • Competitive salary
  • Company Phone, Laptop
  • 22 days annual leave (exclusive of bank holidays) increasing by 1 extra day for each year of service up to a maximum of 25 days 
  • Monday – Friday 8:00-17:00
  • Overtime rates where required

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