Our customers trust us to maintain their buildings

The wellbeing, safety and security of our customers are at the heart of our business. From emergency plumbing issues to complex engineering fire safety installations, our highly experienced team of installers, engineers and consultants are on-hand to help businesses and homes throughout the home counties and beyond. We combine exceptional knowledge with a skilled and trusted workforce using the latest technology to ensure minimal service disruption whilst providing unrivalled peace of mind

Customer services

Quick Response Time

We pride ourselves on being flexible and responsive to ensure that projects are delivered on time and on budget. We understand that each customer has a unique set of requirements and we work alongside them to ensure the right solution and result every time.

  • 24/7 support, 365 days a year
  • Swift response times to meet client requirements
  • Full accountability and transparency through a project lifetime, using industry recognised systems and processes

Our Expert Opinions

Established for over 20 years, we have knowledge and experience that allows us to get straight to the problem. Combined with quality workmanship and desire for continual improvement we are perfectly positioned to offer insight, experience and solutions that meet customer and market demands.

  • Full qualified engineers, trained to exceed required standards
  • Highest levels of commitment and workmanship
  • Fully accredited to all relevant UK regulatory bodies

Customer Support When Needed

We value our customers and the trust they place in us. We work will with you closely, keeping you fully informed at every stage of the project. We are proud of our list of long term partnerships which are a testimony to the level of commitment, honesty and support we provide.

  • Longstanding partnerships with many local authorities
  • Accountability and transparency by using Industry recognised systems and audit trails
  • The expertise of a large building services company with the service of an Independent
  • An excellent reputation for delivering high quality, knowledgeable service

The services we provide

We provide support and solutions in the following areas, from planning and consultation through to procurement, installation and ongoing maintenance.

Latest project

Managed Elderly Persons' Dwellings

Identifying and Managing a Legionella Outbreak

  • Installation of sprinkler system
  • Ongoing maintenance programme for plumbing, BMS and fire system do
  • Water treatment and Legionella testing programme do
View Case Study

Accreditations and Certifications

Orion are proud to be industry certified by the following organisations and regulatory bodies.